7bete's Complete Terms and Conditions

1 Definitions and Applicability

In this document, "Platform" refers to the 7bete website, mobile version, and all its applications. "User" or "Member" refers to any person who has opened or is attempting to open an account at 7bete. "Services" refers to slot games, live casino, sports betting, and all other gaming features.

These terms and conditions form a legally binding agreement between 7bete and the user. By using any part of the platform, you are considered to have read and accepted these terms in full.

1.1 Scope of Applicability

These terms and conditions apply alongside 7bete's other policies, including the Privacy Policy and Responsible Gaming Policy. In the event of a conflict, these main terms and conditions will take precedence.

2 Eligibility and Account Registration

To open an account and use the services at 7bete, the following conditions must be met:

• The applicant must be at least 21 years of age. This platform is for persons aged 21 and above only.
• Each person may operate only one account.
• All information provided at the time of registration must be true, accurate, and up to date.
• Accounts are for personal use only — gaming on behalf of a third party is strictly prohibited.

2.1 Identity Verification (KYC)

7bete reserves the right to verify a user's identity at any time. Withdrawals may be put on hold until the verification process is complete. If documents are requested (such as a national identity card or passport), they must be provided within the specified time.

2.2 Account Security

The user is fully responsible for keeping their account login credentials (username and password) confidential. If unauthorised access is suspected, the 7bete support team must be notified immediately.

3 Deposit and Withdrawal Policy

7bete processes transactions only through approved payment methods in Bangladesh.

3.1 Deposits

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Once a deposit is completed, it is generally credited to the account instantly.
• Withdrawals are generally processed via the same method used for the deposit.

3.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• The account must be fully verified before a withdrawal can be made.
• Withdrawals may be declined if bonus-related wagering requirements have not been met.

4 Terms Relating to Bonuses and Promotions

4.1 Welcome Bonus

New members are eligible for a 200% bonus on their first deposit, up to a maximum of ৳20,000.

• Example 1: A deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000.
• Example 2: A deposit of ৳22,000 earns a maximum bonus of ৳20,000, giving a total balance of ৳42,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 General Bonus Policy

• A promotion may be claimed only once, unless stated otherwise.
• Claiming a bonus is considered acceptance of the associated terms and conditions.
• 7bete reserves the right to modify, suspend, or cancel any promotion at any time.
• If evidence of bonus abuse is found, the bonuses and winnings associated with the relevant account may be forfeited.

5 Gaming Rules

All games offered at 7bete — slots, live casino, fishing games, bingo, and sports betting — are governed by the rules of their respective providers. It is the user's own responsibility to read the specific rules of a game before starting to play.

5.1 Technical Errors

If a game is interrupted due to server issues, loss of internet connection, or software errors, 7bete will take reasonable steps to determine the outcome of that round. However, 7bete will not be held liable for connectivity issues.

5.2 Gaming Records

Gaming logs and result records stored on 7bete's servers are considered final. In the event of any dispute, this server data will be treated as the authoritative information.

5.3 Sports Betting

The outcome of bets on sports markets is determined in accordance with the official announcement of the relevant sports authority. If a match is abandoned or postponed, a decision will be made in accordance with 7bete's own sports betting rules.

6 Prohibited Activities

The following activities are strictly prohibited on the 7bete platform:

• Any attempt to access another user's account.
• Opening multiple accounts to abuse bonuses.
• Any interference with or hacking attempt on the platform's software.
• Playing games using automated bots or scripts.
• Using the platform for money laundering or transactions involving illegal funds.
• Operating an account using a false identity or another person's identity.
• Cheating on game outcomes through collusion with other users.

7 Responsible Gaming

7bete believes that gaming is a form of entertainment only, not a source of income. We encourage our members to develop healthy and controlled gaming habits.

• Users may request to set their own daily, weekly, or monthly betting limits.
• Any user may apply for a temporary or permanent break (self-exclusion) on their own initiative.
• If you feel that your own or someone you know's gaming habits are becoming a concern, please contact our support team.

For more details on this, please visit our Responsible Gaming page.

8 Privacy and Data Protection

7bete places the highest importance on protecting users' personal information. The platform uses SSL encryption to keep sensitive data secure.

Information collected at the time of account registration will be used only for the purposes of providing services, verifying identity, and managing accounts. Details on the transfer of information to third parties are set out in our Privacy Policy.

8.1 Cookie Policy

7bete uses cookies to improve the user experience on the website. Continued use of the platform is considered acceptance of the cookie policy.

9 Account Closure and Suspension

9.1 Closure at the User's Request

Any user may request to close their account at any time. Before the account is closed, the user will be given the opportunity to withdraw any remaining balance, provided all withdrawal conditions are met.

9.2 Suspension or Closure by 7bete

7bete reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If evidence of fraudulent or deceptive activity is found.
• If the account information is found to be false or incomplete.
• If the account has been inactive for an extended period.
• Due to legal or regulatory obligations.

10 Limitation of Liability

7bete will not be held liable in the following cases:

• Game losses caused by the user's loss of internet connection or device-related issues.
• Temporary service interruptions caused by technical errors.
• A password falling into the hands of a third party due to the user's own carelessness.
• Losses resulting from normal statistical variance in gaming outcomes.

7bete is committed at all times to ensuring fair play. All games on the platform are operated using verified technology.

11 Changes to Terms

7bete reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

Continued use of the platform after any change is considered acceptance of the new terms and conditions. Users are advised to check this page regularly at their own responsibility.

12 Contact and Dispute Resolution

12.1 How to Submit a Complaint

If you have a complaint or dispute, you are advised to first contact 7bete's customer support team:

• Instant support is available via 24/7 live chat.
• Email: [email protected]
• Support is available in both Bengali and English.

12.2 Dispute Resolution

7bete is committed to resolving all disputes fairly and impartially. If a dispute cannot be resolved through customer support, the matter will be escalated to higher authority. Game logs and transaction history stored on the server will be used as authoritative information.

12.3 Applicable Law

These terms and conditions will be interpreted in accordance with the applicable legal framework. If these terms and conditions exist in both English and Bengali and any inconsistency arises between the two versions, the Bengali version will prevail.